E-Business Solutions

GMT is fully aware of the value of e-business and the importance of providing appropriate solutions for different business models. Our Account Managers are trained to perform TAPs (Technology Assessment Profiles) in order to accurately assess your business needs. Furthermore, our partners in business, IBM and Microsoft, also are committed to e-business solutions diverse enough to meet the needs of the myriad of business models in the marketplace.

Regardless of the size of your business, e-business can be a tremendous asset to your business model. E-business has been defined as the transformation of key business processes through the use of internet technologies. Additionally, e-business can be broken down into three main areas: E-commerce, (SCM) Supply Chain Management, and (CRM) Customer Relationship Management.

E-commerce Solutions

E-commerce basically serves to transform your business website into a profit center. The e-commerce process includes electronic presentation of goods and services, online order taking and billing, automated customer account inquiries and electronic payment and transaction handling. E-commerce presents your business with the opportunity to improve margins, reduce costs, increase cash flow, and give your customers more efficient service.

Supply Chain Management

Supply Chain Management, through the use of internet technologies, allows for the streamlining of business processes. SCM enables manufacturers and vendors to share sales forecasts, manage inventories, schedule labor, optimize deliveries, and improve productivity. Processes within SCM include procurement, inventory management, forecasting, warehousing and logistics. SCM presents your business with the opportunity to lower operating costs, increase productivity, and improve customer satisfaction. In other words, SCM strengthens your bottom line position.

Customer Relationship Management

Finally, Customer Relationship Management ultimately allows a company to attract profitable customers and keep them loyal. CRM solutions enable a company to fine tune segmentations, improve customer retention, and establish a competitive advantage.